Project Manager – Job Description

Location: 102 West Saint Clair Street, Romeo, MI 48065
Phone: (248) 678-8141
Website: schoenherrroofing.com

Position Overview

Position Title: Project Manager
Department: Operations
Supervisor: Operations Director
FLSA Status: Exempt
Date: 8-19-24

Position Profile

The Project Manager is responsible for delivering a 5-star experience throughout the installation process—from project review, ordering materials, providing updates, and coordinating sign-offs and payment collection. The Project Manager ensures projects are completed on time, on budget, and with high quality. Responsibilities include coordinating, scheduling, and overseeing roofing jobs, as well as directing the crew foremen and meeting with customers or crews on-site when needed.

Mindset Expectations:

1. Ownership Mentality
2. Tenacious Personal and Professional Growth
3. “Think Big”, “Dream Big”, “Expect Big”, “ALL Things Are Possible” Mindset
4. Positive Outlook on ALL Situations
5. Solution-Focused Approach
6. Opportunity- and Possibility-Focused
7. Data, Metrics, and Fact-Based Opinions
8. Receptive to Truth with Open Ears, Eyes, and Heart
9. Satisfaction Through Exceeding Expectations

Experience and Qualifications

• Minimum 1 year of relevant residential construction experience (preferred)
• 5 years of experience in project management
• Track record of successful project oversight, ideally in roofing or construction
• Proficient in CRM platforms like JobNimbus and other management tools
• Self-driven with a growth mindset and results-oriented approach
• Valid driver’s license; clean driving record preferred

Key Skills

• Excellent written and verbal communication with customer service focus
• Strong follow-up and organizational skills
• Highly adaptable, detail-oriented, and quick to pivot
• Team player who collaborates across departments
• Proficient with digital tools and systems
• Effective team leadership and management skills
• Physically capable: climb ladders, access attics, and work on steep roofs

Core Values

1. Integrity – Do what is right in the eyes of God, seen or unseen
2. Continuous Improvement – Ongoing personal and professional growth
3. Positive – Focus on solutions and share the good in all things
4. Excellence Driven – Pursue quality and own your responsibilities
5. Care for Others – Serve others selflessly
6. Team Player – Support and challenge each other (Proverbs 27:17)

Duties and Responsibilities

Provide the Schoenherr Roofing 5-Star Customer Experience

Deliver the best home improvement experience a customer has ever had, from first contact to job completion, by building trust and demonstrating core values.

Quality Assurance

• Follow and enforce SOPs and manufacturer specifications on every job
• Ensure effective communication between foreman and customer
• Verify repairs are completed before assigning new jobs to crews if issues arise

Project Management

• Coordinate all aspects of roof replacements
• Pull permits, schedule inspections, and manage project closeout
• Order materials, create work orders, and arrange deliveries
• Schedule crews and oversee installations
• Maintain ongoing communication with the homeowner
• Ensure timely completion, budget adherence, and successful job closeout

Expectations

Systems

Develop fluency in all relevant systems. Once proficient, evaluate and offer improvement ideas for company processes.

Teamwork

Attend required meetings, complete administrative tasks, and contribute to the team culture aligned with Schoenherr’s values.

Professional Development

Work with your supervisor to complete a yearly growth plan involving training, books, seminars, and more.

Personal Appearance

Maintain high grooming and appearance standards: clean hair, nails, breath, clothing, and shoes.

Vehicle Appearance

Keep assigned company vehicles clean and properly maintained.

Location and Schedule

• Location: In-person at main office
• Hours: Monday–Friday: 8:00 AM – 5:30 PM
• Saturdays: Phone remains on while foremen are working
• Additional: Available throughout the project for customers, crews, and suppliers

Additional Notes

Other duties may be added or changed as required. This job description does not constitute a contract for employment.